Privacy
policy.
We are transparent about what we collect, why, and for how long. Compliant with GDPR (EU regulation 2016/679) and the Belgian law of 30 July 2018.
Data controller
A.W CONSTRUCT — Brussels, Belgium. Avenue Louise 524, 1050 Brussels — CBE: BE 1032.049.811.
amaury@aw-construct.com · +32 495 21 04 20.
No DPO (Data Protection Officer) designated — structure below legal thresholds. Amaury Waty personally handles all requests.
Data we collect
- Contact formFirst name, last name, email, phone, municipality, project type, description.
- Attached documentsPhotos and plans sent voluntarily for quotes (encrypted storage).
- AnalyticsPages visited, source, device (aggregated, anonymous, via Plausible — no tracking cookies, no profiling). Loaded only if you consent.
- Technical logsTruncated IP address, user-agent, retained 30 days for site security.
Why we collect them
- Contract performanceProcess your quote request, schedule a visit, formalise the project.
- Legitimate interestMeasure site traffic (Plausible, if consented) to improve it.
- Legal obligationAccounting and tax retention for completed projects.
How long we keep it
- Unconverted leads3 years after last contact.
- Completed projects10 years (decennial liability + accounting obligations).
- AnalyticsAggregated data retained 12 months, no personal data.
- Technical logs30 days.
- FAQ agent conversations90 days after the last interaction, then automatically deleted.
Who we share it with
No sales, no resales. Transfers limited to technical service providers hosting or securing the site:
- Vercel (hosting)European servers. Data processing agreement signed.
- Plausible (analytics)EU servers, no cookie, no profiling.
- Professional emailStandard email provider (confidentiality guaranteed).
- CozyGrowth Studio (AI agent)AI provider integrated into the site. Conversation data stored in Supabase (EU servers — Ireland). Data processing agreement (Art. 28 GDPR) pending signature.
Your rights
You can at any time request:
- AccessA copy of the data we hold about you.
- RectificationCorrection of inaccurate information.
- ErasureDeletion of your data (unless legal retention obligation applies).
- PortabilityRetrieve your data in a readable format.
- ObjectionObject to processing based on legitimate interest.
- Consent withdrawalAt any time, without affecting past validity.
Any request to amaury@aw-construct.com. Response within 30 days maximum. amaury@aw-construct.com.
In case of dispute, recourse is possible with the Data Protection Authority (APD), Rue de la Presse 35, 1000 Brussels. autoriteprotectiondonnees.be.
Cookies
No third-party cookies, no advertising pixels. The site uses only:
- Technical localStorageRemembers your choice on the consent banner (key: awc-consent-v1).
- Plausible (if accepted)Not a cookie: a simple anonymous ping per page view.
- AI assistant widget (CozyGrowth)Local storage used by the AI assistant embedded on the site: session identifier (awc-chat-[id]) and display preferences. No personal data transmitted to third parties.
You can change your choice at any time by clearing your browser's local storage.
Security
Mandatory TLS transport (HTTPS). Form protected against automated submissions. Attachments stored with encryption at rest. Internal access limited to strictly necessary persons.
Last updated: 16 April 2026